Privacy Policy

Last updated: 24 September 2026

Who we are

This website is operated by DealFlow Agency ("we", "us"), Islamabad, Pakistan. Contact: hello@exosomeshairtreatment.pk, 0325 5758775.

What we collect

Enquiry details you provide: name, phone number, email (optional), your hair concern, preferred contact method and any message.
Communication records: WhatsApp messages, calls and emails between you and us.
Technical and usage data: IP address, device and browser information, pages visited and referring source, collected through cookies and similar technologies by analytics and advertising tools (see below).

How we use it

To respond to your enquiry and arrange a consultation on your behalf.
To share your enquiry with Estheticare Clinic so the clinic can contact you.
To measure and improve this website and our advertising, including Google Ads conversion measurement.
To comply with legal obligations.

We do not sell your personal data. We do not use your health-related information for advertising personalisation.

Who we share it with

Estheticare Clinic, Rana Market, F-7/2, Islamabad, Pakistan, which becomes responsible for your data as the treatment provider once you engage with the clinic. Its own privacy practices apply to your medical care.
Service providers that host this website, process form submissions, or provide analytics and advertising measurement (for example Google). These providers process data on our behalf or under their own policies.
Authorities where required by law.

Cookies, analytics and advertising

We may use Google tags (Google Ads and Google Analytics) to understand how visitors use the site and to measure whether our ads lead to enquiries. These tools set cookies and may collect your IP address and browsing behaviour. You can control cookies through your browser settings and opt out of Google's ad personalisation at adssettings.google.com. Learn how Google uses data at policies.google.com/technologies/partner-sites.

Retention

We keep enquiry records for up to 24 months to manage your booking and our relationship with the clinic, unless a longer period is required by law. You can ask us to delete your data sooner.

Your rights

You may request access to, correction of, or deletion of your personal data, or object to our processing, by emailing hello@exosomeshairtreatment.pk with the subject "Privacy request". We will respond within 30 days.

Security

We use reasonable technical and organisational measures to protect your data, including encrypted transmission (HTTPS). No method of transmission is completely secure.

Children

This website is intended for adults. We do not knowingly collect data from anyone under 18.

Changes

We may update this policy. The date at the top shows the latest revision.